Delivery Models - ProKarma

Service Delivery without borders' is the new mantra for all our clients today. Corporate executives expect proactive and interactive support from a service provider, while looking to reduce costs without sacrificing quality of service.

Service Level Agreements and Governance models for IT outsourcing are becoming more mature and sophisticated. ProKarma Delivery Models are robustly designed and developed. They cater to the distinct needs of the client, with the focus on quality and consistently exceeding expectations. We designed and developed these models to align with client goals, project needs, services and environments. Quality is consistently implemented, managed and measured throughout the lifecycle of the delivery models.

We rely on state-of-the-art tools and processes to deliver quality solutions for our clients. Our processes are designed to provide intelligent work breakdown for highest quality service deliverability at the most appropriate location.

Together, the following lead to the highest levels of customer service and satisfaction, reduced time to market and lower total cost of ownership:

• Onshore/Offshore/Near shore/Dual shore/Multi-shore capabilities
• Robust Processes. Tools and Frameworks
• SLAs and Governance

Managed Software Factories

New software applications drive innovation. ProKarma understands the imperatives of rapid application development. We have extensive experience in building scalable, robust, and adaptable applications using a Software Factory approach.

ProKarma Delivery Center locations include:

• Omaha, NE
• Portland, OR
• Denver, CO
• Buenos, Aires (2 centers)
• Hyderabad, India (5 centers)
• Chennai