Telecom Bill Processing

ProKarma's ProTelecom- an outsourced end-to-end telecom bill processing service significantly reduces an organization's telecom transaction processing costs in addition to providing better control and reporting on the organization's telecom inventory. The service captures telecom bill-data via paper and EDI, processes the payments, reports exception information and telecom usage by category. It is useful for managing the overall enterprise telecom spend. The service accommodates the capture and presentment of the customer service records [CSRs] for the organization's telecom inventory at a central location.

Service highlights:

• Rapid start-up due to pre-built templates that capture data from any type of utility bill
• Accommodates all forms of telecom billing including paper and EDI
• Business intelligence and reporting capability
• Workflow consistent with current internal processes, and standards
• ISO certified process for data validation, and QA
• SAS-70 complaint process for bill and payment processing
• 2006 Six Sigma implementation for greater predictability, and control
• Consolidates data from multiple corporate locations to provide centralized information
• ROI in less than one year