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BPO services - evolving with change

Utility management

Utility Management BPO provides an immediate payback by greatly reducing an organization's utility invoice transaction processing costs. The service captures, and reports exception information and utility usages by category. It is useful for reducing the overall enterprise utility spend. The service accommodates electric, natural gas, fuel oil, steam, propane, sewer, and water utility services.

Service highlights:

  • Immediate savings of up to 80% of typical utility transaction processing costs
  • Rapid start-up due to pre-built templates that capture data from any type of utility bill
  • Accommodates all forms of utility billing including paper, and EDI
  • Workflow consistent with current internal processes, and standards
  • ISO certified process for data validation, and QA
  • 2006 Six Sigma implementation for greater predictability, and control
  • Consolidates data from multiple corporate locations to provide centralized information
  • ROI in less than one year
  • SAS-70 certified for the utility bill payment processes.

 

Return on investment

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ProUtility

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Case studies
Improving Revenue by controlling product pricing