We are constantly looking for new ways to share the insights and solutions we garner during our work, and so we’ve begun writing a series of posts that briefly highlight the successes we’ve had with clients in a variety of industries, including the Internet of Things, mobile health, retail, energy and more.
In this installment, we’d like to take the opportunity to talk about a field with exciting trends and rapid growth: mobile health. Growing numbers of physicians are recommending the use of mobile health (mHealth) apps to their patients, and almost 40 percent of smartphone users consider their devices “essential” for finding health-related information. (No Longer A Novelty, December 2013)
With such significant usage, it was becoming increasingly important for our client -- one of the largest integrated care providers in the U.S. – to have a strong mobile development team in charge of the development of its flagship mobile member app. The app had been downloaded more than a million times and was in wide use amongst its members, but repeatedly delayed releases were causing a members to experience a variety of problems.
ProKarma partnered with the client’s architects and developers to take ownership of the app, and the team quickly ramped up on the code base and completed a thorough analysis of the implementation, providing feedback, identifying areas of improvement and devising a plan to incorporate the enhancements. ProKarma also redesigned the app’s interface for an improved user experience and integrated the app with backend client systems.
ProKarma’s work over the course of the two-year engagement was been instrumental in improving the quality of the flagship app while also constructing a development process that helped ensure that members could benefit from regular releases of the app. By increasing the stability of the app, ProKarma fueled a significant increase in the rate of download and usage of the app by the client’s members. The end result was an app that provided access to all critical member functions in one application.
No Longer A Novelty, Medical Apps Are Increasingly Valuable To Clinicians And Patients. Modern Healthcare. December 14, 2013. http://www.modernhealthcare.com/article/20131214/MAGAZINE/312149983