Transform Your Service Delivery with DevOps

Service Management

ProKarma helps companies enhance and adopt practices that work -  mitigating risks and costs savings achieved through improved utilization of resources and capabilities.

 

Service Management

 

  • Change, Incident, and Problem Management that are complimentary and effective
  • Accurate and Reliable Asset and Configuration Management
 

Monitoring

 

  • Have a pulse on the business with real time feedback
  • Consolidated Dashboards that are Data Driven
  • Spot Trends and Issues before they become a problem
 

SLA and KPI’s

 

  • Provides solutions in a required time – Measured Performance
  • Take Preventative Action vs Curing a Problem  
 

Governance, Risk and Compliance

 

  • Schedule Control tests for compliance evidence for compliance audits
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