Real-time business feedback with DevOps Service Management

Service Management

At its core, service management is about the end-to-end process of designing, delivering and redefining services with a strong customer focus. ProKarma partners with your organization to deliver DevOps, realized, whether you need a single DevOps component or end-to-end transformation.

By putting in place standards and controls to ensure quality, traceability and compliance, we free your teams to focus on what matters most – delivering business value.  Together, we enable you to realize frequent deployments that allow you to measure and learn about your users and business based on real-time feedback.  We can help you manage your DevOps approach with an offering that includes:

 

  • Auditing and compliance
  • Continuous monitoring
  • Asset utilization and control 
  • IT service management (ITSM)
  • IT service design (ITSD)
  • Configuration management databases (CMDB)

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