Modernize Your IT Service Management


ProKarma is a digital transformation company that delivers unmatched expertise and comprehensive service offerings to help you modernize, transform and innovate to a new level of service management. We help you maximize your ServiceNow investment and provide a seamless transition to a modernized ITSM.


As the backbone of the modern enterprise, IT must handle day-to-day needs while powering company-wide innovation. IT must evolve to provide a better user experience, deliver greater agility and build more intelligent workflows.


ProKarma and ServiceNow can enable that evolution.


  • Digital transformation is creating opportunities for self-service IT and enabling internal improvements that help your organization better serve customers.


  • IT delivery demands are increasing, fueled by an increased focus on data-driven change management and the desire to identify the root cause of IT failures and move beyond simply fixing things as they break.


  • Enterprise-wide shared services are expanding in number and scope, creating opportunities for shared applications, activities and processes across the organization.



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